Fort Henry Animal Hospital is very proud to introduce Kayla Swanay DVM, the newest addition to our talented and caring veterinary team.

Dr. Kayla earned her undergraduate degree from the University of Nevada, Reno before moving to the East Coast to pursue her Doctor of Veterinary Medicine at Auburn University, graduating in 2015. Since then, she has been proud to serve the Tri-Cities communities, developing special interests in soft-tissue surgery, dentistry, and preventive medicine.

In her spare time, she is a volunteer puppy raiser for the Guide Dog Foundation. She helps future service dogs gain fundamental skills and experiences that will allow them to change someone else’s life for the better. She also enjoys rescue and hospice care, and usually has at least one senior/rescue pet in her home at any given time. She spends quiet days on her farm with her dogs, cats, miniature pig, ball python snakes, as well as her horses. She is a fan of true crime, traveling, cross stitching, performance arts, outdoor adventures and reading.

Dr. Kayla Swanay understands the important role pets play within the family and is dedicated to helping them live long, healthy, and happy lives. Clients are encouraged to make an appointment for their beloved canine or feline companions so that Dr. Kayla can work with them to develop a personalized plan that ensures each pet receives the best care possible. Please join us in welcoming her to the Fort Henry Family.

Dr. Kayla Swanay

Financial Policy Form

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Financial Policy Form

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Financial Policy

WELCOME!!

Thank you for selecting Fort Henry Animal Hospital as your pet’s health care provider. Our mission is to provide extraordinary animal healthcare to ensure a healthy and lengthy lifestyle for all of our patients. We encourage you to ask questions and to be involved with your pet’s treatment decisions, including understanding your pet’s treatment plan as well as our financial policy.

FINANCIAL AGREEMENT:

Clients are expected to pay for our services at the time they are rendered. At the time of your pet’s discharge from an appointment, hospitalization, grooming or boarding, full payment will be required. Fort Henry Animal Hospital has the right to withhold animal records, medications, and even the animal itself until full payment has been made.

It is the client’s responsibility to inform the veterinarian, technician or receptionist if there are financial restraints BEFORE performing any diagnostics or treatments.

DEPOSITS:

A deposit may be required for extensive hospitalization or surgeries. Fort Henry Animal Hospital holds the right to ask for a deposit. If a deposit is received and the final charges do not exhaust the deposit, then a refund of the difference will be in order.

PAYMENT OPTIONS:

We accept cash, Visa, Mastercard, American Express and Discover. We do NOT accept personal checks.

All fees are due at the time services are rendered. We do NOT carry in-house accounts, nor do we set up payment plans.

CARE CREDIT:

We offer and accept Care Credit as a form of payment. An application for Care Credit may be applied for in our clinic or online at home. An approval and account number can be given in minutes. Care Credit offers 6 months 0% interest on any invoice over $200.

Please indicate that you fully understand and agree to these financial policies by signing below. It is the signer’s responsibility to inform all individuals who are authorized to make purchases and medical decisions for all pets on this account.

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